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Refund Policy

Refund Policy
Returns
Our policy lasts 30 days from the date received from shipping. If 30 days have gone by since the shipment date of your purchase, we can’t offer you a refund how ever we can exchange for same or similar item.
To be eligible for a return, your item must be unused in the same condition that you received it, unwashed or soiled. Return items at your own shipping expense.
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. Then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at karen@splashofdemure.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
 If you need to exchange it for the same item, send us an email at karen@splashofdemure.com and send your item to: 2149 Ben Brush Place, Lewis Center,  Ohio 43035.
Shipping
To return your product, you should mail your product to: 2149 Ben Brush Place  Lewis Center  Ohio US 43035
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.